Zoom Admin

Zoom Enterprise Management Backend is used by administrators to manage accounts, users and meeting settings.

Voice and conferencing

https://zoom.us/

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In-depth Report

Zoom Admin is the enterprise management backend of the Zoom video communication platform, providing enterprise administrators with a unified account management, user management, conference configuration and permission control interface. As a leader in the Gartner UCaaS Magic Quadrant for six consecutive years, Zoom provides enterprise customers with a complete suite of collaboration tools, including video conferencing, telephony, contact center, Webinar, and AI assistant functions. Zoom has more than 70 million monthly active users, and typical customers include major league baseball, Capital One and other well-known companies.
Zoom Video Communications, Inc. was founded by Eric Yuan in 2011 and is headquartered in San Jose, California, USA. The company was listed on NASDAQ in April 2019 (code: ZM). Zoom has been named a leader in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) for six consecutive years and was named a leader in the Forrester Wave™: UCaaS 2025. In 2024, Zoom won the Emmy Award in the Engineering, Science and Technology category for its AI Companion.
The Zoom Admin management background provides the following core management functions: Account management: Enterprise administrators can view and manage the entire organization's Zoom account in the management background, including account settings, billing information, and security policies. User management: Add, delete and modify user accounts in batches, set user permissions and roles, assign licenses and function access rights. Meeting Configuration: Configure meeting defaults, meeting rooms, webinars, and security options. AI Companion Management: Control the enabling and disabling of AI functions and manage data privacy preferences.
Zoom adopts a tiered subscription model, and its main pricing plans include: Zoom Workplace Pro ($14.99/user per month), Zoom Workplace Business ($19.99/user per month), and Zoom Workplace Enterprise (need to contact sales). AI Companion functionality is available on eligible paid Zoom Workplace plans.
Positive reviews: Excellent video and audio quality; simple and easy-to-use interface; good cross-platform compatibility. Negative feedback: Some advanced features require higher subscription levels; there are occasional connection issues during peak hours; mobile features are more limited than desktop features.
Industry media generally recognize Zoom’s market position and technical strength in the field of video conferencing. Forrester and Gartner's Magic Quadrant report ranks Zoom as a leader in the UCaaS market, evaluating its product innovation capabilities and enterprise customer satisfaction.
Zoom was questioned over privacy security issues in 2020, and the company subsequently strengthened its security features and released a series of updates. The complex configuration options of the management backend have a certain learning curve for new users.
Suitable for administrators, IT staff and HR professionals who need to manage corporate Zoom accounts. Not suitable for individual users (individual users can use the Zoom client directly). It is recommended that enterprise users evaluate functional and pricing requirements before purchasing, and compare competing products such as Microsoft Teams and Google Meet.
Zoom Admin, as the management backend of the enterprise-level video conferencing platform, provides enterprises with complete collaboration tools and centralized management capabilities. With its technology leadership and broad user base, Zoom remains an important choice for enterprise video collaboration.

User Reviews

Angela.Price

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我们公司刚升级了Zoom企业版，不得不说管理后台比之前好用太多了！批量添加用户一下就能搞定

Marilyn_Williams_66490

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免费版40分钟限制太尴尬了，每次开会到点就被踢出来

TerryDavisSr

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强烈推荐Zoom AI Companion，会议结束自动生成纪要，节省半小时整理时间

Amanda.Anderson

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画质是真的清晰，弱网环境下也能保持流畅

秋叶_15

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管理后台配置选项太多了，找半天找不到某个功能在哪

DrSeanVan de vondervoort_2024

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企业版可以自定义会议背景，这个功能很实用！

GregoryRobinson

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跟Microsoft Teams相比，我还是更喜欢Zoom的简洁界面

JWhite_Plus

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管理员权限设置很灵活，可以精细控制每个用户的发言和共享屏幕权限

JGutierrez_Plus

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每月15刀的学生版完全够用，性价比很高

OWatsonK

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会议录制功能很实用，回放的时候可以直接搜索关键词定位

v02bgx78i

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用了两年的Zoom，总体满意，就是高峰期偶尔会卡顿

MaxwellGriffin

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我们学校用的是教育版，管理员批量管理几千个账户很方便

xTiagoPetit_x

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iOS端和桌面端功能同步做得不错

Diana_Campbell520

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虚拟背景效果比Google Meet好很多

whiteduck259

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管理员可以设置会议自动录制到云端，这个功能太香了！

Virginia.Rodriguez_Max

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客户会议一直用Zoom，从未掉线

BeverlySanchez_99

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客服响应速度很快，有问题直接提交工单

AMorrisJr

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企业版集成日历功能，开会前自动提醒，很贴心

Noah.Baker369

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唯一不满的就是高级功能要另加钱

MatthewJones

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SSO登录配置有点复杂，按着文档搞了半天才成功

Zoom Admin

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