Ticket Tailor

The world's most popular event ticketing platform, helping event organizers sell tickets and manage events online

Marketing and customer service

https://www.tickettailor.com/

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In-depth Report

Ticket Tailor is a British event ticket management platform founded in 2011 and headquartered in the United Kingdom. The platform focuses on providing online ticket sales, event management and check-in services for event organizers. As one of the world’s most popular event ticketing platforms, Ticket Tailor has served over 73,000 event organizers in over 120 countries. The platform emphasizes low fees, high efficiency and excellent customer support, making it a reliable choice for event organizers to manage their ticketing.
Ticket Tailor is operated by a British company founded in 2011 and is a B Corp (Benefit Corporation) certified B Corporation. The company has also pledged to be carbon neutral, donating 1p for every ticket sold to climate causes (Penny for the Planet). The platform's customer base ranges from first-time event organizers to large professional event organizations, serving more than 73,000 event organizers globally and operating in more than 120 countries.
Ticket Tailor offers complete event ticketing management capabilities including event creation and custom design, online ticket sales, custom pricing and promotion setup, fast and secure checkout, built-in marketing tools, discount code setup, online and offline ticket management, free check-in app, time slot management, user-friendly data reporting and monitoring, powerful API and third-party integrations, and more. Additionally, the platform offers 24/7 customer support and claims to respond to user inquiries within 5 minutes. Key target user groups include: first-time event novices (free to get started, full range of features), event professionals (emphasis on low fees and 99.9% uptime guarantee), free event organizers (free events are completely free), developers (powerful API and easy integration), charities (50% off fees), and attractions and venues (slot management and free check-in app for museums, holiday light shows, and more).
Ticket Tailor operates a simple pay-per-view model with no contracts, no setup fees, and no monthly fees. A fixed fee is charged for each ticket sold. Please check the official website pricing page for specific rates. The platform promises a "lowest fee guarantee" and claims to be more cost-effective than its competitors. The free event is completely free to use, with charities receiving a 50% discount on fees.
According to industry review platform data, Ticket Tailor has high user satisfaction: Capterra score 4.9/5, G2 score 4.8/5, Google score 4.8/5. It is at the leading level among similar products. The Chinese evaluation platform (Webmaster Home) shows 4241 reviews, with an overall score of 4 points. The main positive comments from users focus on the aspects of affordable cost, simple operation, timely customer service response, and comprehensive functions.
In the event ticket management space, Ticket Tailor’s main competitors include Eventbrite, Whova, Cvent, RegFox, and others. Ticket Tailor's advantages over the competition include its simple pay-per-use model (no monthly fees), responsive 24/7 customer support, the socially responsible image of B Corp certification, and support for free events.
No major controversy or negative reports about Ticket Tailor have been discovered through public channels. As a mature event ticketing platform, its potential risks mainly focus on payment security and service stability. Platforms should ensure PCI-compliant payment processing and data security on an ongoing basis.
Ticket Tailor is particularly suitable for first-time event organizers (free to get started), small event organizers (affordable), non-profits (50% off), venues that need time slot management (museums, exhibitions, etc.), and developers who need powerful API integration. For small events with a limited budget, the Free Events feature is completely free to use and very user-friendly. For large-scale professional events, ticket management can be optimized by leveraging the platform’s integrated features and data analysis tools.
As one of the world's leading event ticketing platforms, Ticket Tailor has become a popular choice among event organizers thanks to its simple billing model, comprehensive features, 24/7 customer support and affordable pricing. For event organizers who need to manage ticketing, Ticket Tailor is a solution worth considering, especially for smaller event organizations and non-profits that are cost-conscious.

User Reviews

AdamChavez_202121

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Our company used Ticket Tailor for our annual meeting, and the overall experience was good. Setting up an event page is easy, and the themes and colors are customizable.

oCTOoPS129

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When checking in, you can use their free APP to scan the QR code, which is very convenient and allows attendees to get in quickly.

阎素

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There are many payment methods, viewers can choose PayPal or credit card, which is very convenient. The only thing I would like to improve is that the SEO function can be stronger.

暖阳_20

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This is my first time to hold my own small concert and use Ticket Tailor to sell tickets. A free account is enough, no service fees are required, great!

Susan_EdwardsX

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Setting time periods is particularly practical. Tickets for the same event can be sold separately in different time periods, which is very flexible!

BrittanyLewisSr7

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I have been organizing community yoga classes and reading groups and using Ticket Tailor to collect payments for half a year. The platform is very friendly to small events, with up to a few dozen people at a time, making it easy to manage.

Teresa.RamirezQ

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Their white label checkout function is very practical. Although it is paid, removing the brand logo makes it look more professional. It is worth recommending!

DRkle_q

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As a professional event planner, I have used Eventbrite and Ticket Tailor. In comparison, Ticket Tailor is more flexible and more customizable.

Amanda.Gonzalez_X

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We are a small charity that organizes fundraising events using Ticket Tailor. It is helpful for us that the platform supports the Gift Aid feature.

Ryan_Walker_7

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Donors in the UK can obtain tax benefits through this feature, which is very practical. The customer service response is also very timely and can help solve any problems.

EMher

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It is also very convenient to set up student discount tickets, and you can also limit the maximum number of tickets each person can buy, which is user-friendly!

Vincent_CastilloSr

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Used to organize parent-teacher conferences and ticketing for school performances. Parents do not need to register an account to buy tickets, and the process is very simple.

EvelynMorales_7527

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The company uses Ticket Tailor for product launches. Integrated with Mailchimp, confirmation emails and follow-up marketing emails are automatically sent after tickets are sold, making the process automated and hassle-free.

lEDGERlION440

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Zapier integration is also very practical and can connect to our other tools, significantly improving efficiency.

PHernandez_2024141

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It is divided into different ticket areas with different prices, making management very flexible. The charges are also very reasonable and there are no hidden fees. Highly recommended!

GeorgeRogers_2022

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Our small theater has been using Ticket Tailor to manage ticketing. The reserved seat function is very practical, and viewers can choose specific seats.

STkra

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Organize walking and biking events and get paid with Ticket Tailor. The virtual event function is very practical, and online events during the epidemic were successfully held.

KimberlyFoster

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Use Ticket Tailor to register for the various training courses offered. The time period function is very useful, and different prices can be set for different periods.

AYoung_99

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It is more expensive during peak hours, but discounts are available during off-peak hours. It is very effective to adjust the number of registrations, very smart!

blackwolf487

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You can also add box tickets and dining tickets, which increases additional income. The platform has comprehensive functions!

Timothy.Murphy_Max

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Client wedding party uses Ticket Tailor to manage guests. Guest password protection is set up, so only those who have received invitations can buy tickets, which is very secure.

吕婷

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From a technical perspective, the API documentation is quite detailed and the Webhooks configuration is also very flexible. We did some automation integrations and it worked pretty well.

阎婷洋

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However, the API call restrictions are a bit strict, so you need to pay attention to large-scale use. The price/performance ratio is still good.

Rebecca_Baker_7

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You can also sell single-game tickets to meet different needs. It’s very flexible and very satisfying!

Jack.Reed_2020474

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Our football club uses Ticket Tailor to sell members season tickets. The membership function is very practical. The validity period of the season ticket can be set, and the renewal will be automatically reminded when it expires.

剑客_12

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Real-time analysis reports are also very practical. You can see real-time sales data, making management decisions more scientific.

KyleEdwards87

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Organizing a large-scale exhibition event with a large number of visitors requires complex management. Ticket Tailor's team permissions function is very useful, and different staff are assigned different permissions.

RosieMckinney

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The waiting list is also very easy to use. When it is full, people can queue up. If someone cancels the waiting list, it will automatically take place. The design is very user-friendly!

Laura.Jimenez5202

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Yoga studio owner: The yoga studio uses Ticket Tailor to manage class registration. The time period function is very convenient to set different prices for morning classes, afternoon classes and evening classes.

DAOthinker439_lab

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When organizing volunteer activity registrations, the free ticket function is very useful. The confirmation email template can be customized to include information such as collection time and location.

Ticket Tailor

In-depth Report

User Reviews

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